Shipping and Returns
PLEASE NOTE THE FOLLOWING:
- We are unable to ship to P.O. boxes.
- We do not ship on Saturdays, Sundays, or holidays.
- Expedited orders may be limited in Alaska, Hawaii, and foreign locations
If you have a questions regarding your order status, please contact our customer service at firstname.lastname@example.org and a representative will get back to as soon as possible.
Please note that we are not offering international shipping at this time.
We hope you'll be completely happy with your purchase, but we'll gladly accept returns on all items (except those marked "Final Sale") within 14 DAYS from the time of delivery.
- Goods must be received unworn and in original condition with tags attached. We encourage you to inspect your order as soon as your package arrives to ensure everything is in good condition.
- We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way.
- We will not accept items marked FINAL SALE .
- We cannot refund original shipping charges.
1. Please navigate to https://web.shipbob.com/returns/18east. Follow on-screen instructions to generate a return authorization and shipping label.
2. If you have any problems, please contact email@example.com.- include your name, order number (pick ticket), the name and size or sku of the item(s) you wish to return, and your reason for return.
3. Drop your package off at a UPS, USPS, or DHL Dropbox depending on the shipping selected.